Building a People-Centric Culture
Ann Rhoades, President of People Ink, is a visionary human resources executive who has spent her career building people-centric organizations for JetBlue Airways, Doubletree Hotels and Southwest Airlines, among others. Ann will share her creative approach to developing unique cultures and her firsthand experiences in launching successful start-up companies, blending post-merger cultures, and creating a legacy of people-centric organizations.
A self-described “rule breaker”, Ann is adamant about standing up for what she believes in, regardless of the consequences. Her candor around the mistakes she’s made and the lessons she’s learned is the driving force behind her desire to inspire organizations to:
- Build sustainable cultures based on values unique to the environment.
- Select and retain “A” players.
- Treat employees fairly, not equally.
- Deliver extraordinary customer-centric service levels.
- Break the rules.
- Create wealth for shareholders.
- Move from just being a good organization to being a great one!!
Please join us for this dynamic presentation and learn how you can create a people-centric culture that can pay big dividends for your business!
Ann is a popular speaker on customer service and how to build a strong service culture. She has great passion for certain industries, such as healthcare, where she is making a great contribution to revitalizing the workforce and culture of our nation’s hospitals. She serves on the Texas Medical Institute of Technology’s patient safety and quality task forces, and is involved in setting metrics used in pay-for-performance programs across the country. She is co-founder of CareLeaders Corporation – a company dedicated to helping US hospitals attain a new level of performance.
Her community involvement includes the University of New Mexico-Robert O. Anderson School of Management National Advisory Board and Board of Directors, Albuquerque Community Foundation. Ann currently serves on the boards of JetBlue Airways Corporation, P.F. Chang’s China Bistro, Restoration Hardware, Accion New Mexico, the Executive Council, Brigham & Women’s Hospital-Harvard Medical School, and as chairwoman for Safer New Mexico Now. Ann has an MBA in Management from the University of New Mexico.
Meeting Schedule & Location (Location changed as of March 9)
This month we will meet in the La Ventana Room at the Embassy Suites on Lomas, just west of I-25. The La Ventana Room is located off the main hotel lobby.
5:30 p.m. Mix ‘n Mingle
6:15 p.m. Dinner & Program
Spotlight Tables
- Bair Medical Spa
- Employment Research Services
- Imaging Concepts of New Mexico
- Mountain America Credit Union
b>A very special “Thank You” to Linda Parker of Retirement Strategies, LLC for sponsoring the bar at the Prospective Members Reception!
Reservations for this month’s meeting are now closed. We look forward to seeing you next month!
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